What Is Responsible Gaming and Why It Matters
Responsible Gaming means betting in a way where you remain fully in control â keeping it purely as entertainment without letting it affect other important areas of your life, such as family, work, health, or financial stability.
Hibaji11 believes that a great betting experience is only possible when players engage mindfully, stay informed, and play within their limits. That's why we're just as committed to your safety as we are to your entertainment.
Online betting is growing rapidly in Bangladesh, but many players unknowingly develop habits that can lead to problems down the line. That's exactly why hibaji11 built its Responsible Gaming section â so you can enjoy betting in a way that's fun, healthy, and safe.
The core philosophy at hibaji11: We want every user to come to the platform with a smile and leave with one too. Win or lose, the experience should always be a positive one.
Hibaji11's Responsible Gaming Principles
Hibaji11 follows clear, concrete responsible gaming policies â not just on paper, but in day-to-day practice:
- Age Verification: No one under 18 is permitted to register. Age is verified through a strict KYC process.
- Transparent Information: Full details about each game's rules, payout rates, and risks are made available to you upfront.
- Benefits of Setting Limits: Users can set their own deposit, bet, or session limits at any time.
- Your Right to Self-Exclude: You can take a break from the platform â temporarily or permanently â at any time.
- Trained Support Team: Our support team is specially trained in responsible gaming.
- Ethical Promotions: We don't run promotions that encourage players to bet more than they should.
These policies ensure that hibaji11 is more than just a betting platform â it's a responsible entertainment service.
Our Protection Tools
Hibaji11 provides a range of effective tools to help keep you safe. They're completely free and accessible at any time through your account settings.
Deposit Limit
Set a maximum daily, weekly, or monthly deposit amount.
Bet Limits
Set a maximum amount per bet to protect yourself from sudden large losses.
Session Timer
Set a time limit for how long you want to play. You'll receive an automatic notification when your time is up.
Loss Limit
Enable the option to stop betting once you've lost a set amount.
Cooling Off
Take a break for a few days. You won't be able to log in during this period.
Self-Exclusion
You can keep your account closed from 6 months up to permanently.
To activate these tools, log in to your account â go to Settings â Responsible Gaming. Alternatively, contact our support team and they'll be happy to help.
Limit Setting â How It Works
The limit-setting system at hibaji11 is fully in the user's hands. The table below outlines the different limit types and how they work:
| Limit Type | Active Hours | Can it be changed? |
|---|---|---|
| Daily Deposit Limit | Instant | After 24 Hours |
| Weekly Deposit Limit | Instant | After 7 days |
| Monthly Deposit Limit | Instant | After 30 days |
| Per-Bet Limit | Instant | After 24 Hours |
| Session Time Limit | Instant | At any time |
| Loss Limit | Instant | After 7 days |
Lowering a limit takes effect immediately. However, increasing a limit requires a waiting period to prevent impulsive decisions made in the heat of the moment.
Steps to Set Your Limits
-
1
Log In to Your Account
Log in to hibaji11 using your registered mobile number and password.
-
2
Go to Profile Settings
Click the profile icon in the top right corner and select "Account Settings".
-
3
Go to Responsible Gaming
Click the "Responsible Gaming" tab from the menu.
-
4
Choose Your Preferred Limits
Deposit, bet, or session â choose any limit type and set your amount.
-
5
Confirm
Confirm limits via OTP verification. They take effect immediately.
Self-Assessment â Are You at Risk?
Ask yourself the questions below. If more than three of your answers are "Yes", consider seeking help.
Self-Assessment Questionnaire
If more than three of your answers are "Yes", please reach out to our support team. We won't judge â we're here to help.
Self-Exclusion Feature
Sometimes, stepping away is the right call. hibaji11's self-exclusion feature lets you take a break from the platform for a set period or permanently. It's not a sign of weakness â it's a sign of self-respect.
Self-Exclusion Options
- Cooling-Off Period: Temporary break from 1 day up to 6 weeks.
- Short-Term Exclusion: Account suspended for 6 months to 1 year.
- Long-Term Exclusion: Fully restricted for 1 to 5 years.
- Permanent Exclusion: Permanently close your account with no option to reopen.
If you activate self-exclusion, any attempt to open a new account during that period will be blocked. No promotional emails or SMS messages will be sent during this time.
To start self-exclusion: type "I want to self-exclude" in the support chat, or support@hibaji11.com. We'll take action within 24 hours.
Minor Protection
Hibaji11 is fully committed to keeping minors away from gambling. We follow a strict age verification process and do not allow anyone under 18 to register under any circumstances.
Advice for Parents
- Use parental control software on your device.
- Keep your betting app or website password out of reach of children.
- Never share your mobile banking PIN with anyone.
- Have an open conversation with your children about the risks of online gambling.
- Contact your internet service provider to block online betting sites.
If you suspect a minor is using hibaji11, please contact us support@hibaji11.comâ and we'll take action immediately.
Warning Signs of Problem Gambling
Problem Gambling is a behavioral issue that develops gradually and is often hard to recognize early on. Watch out for these warning signs:
Financial Signs
- Struggling to pay bills
- Taking out loans to fund betting
- Betting with your savings
- Selling valuable assets
Psychological Signs
- Feeling Restless Without Betting
- Becoming irritable or moody
- Sleep Problems & Anxiety
- Feeling Guilty But Unable to Stop
Social Warning Signs
- Growing distance from family
- Neglecting work or studies
- Reduced contact with friends
- Lying about betting
Behavioral Signs
- Tried to Stop Repeatedly But Can't
- Placing larger bets after a loss
- Skipping Meals or Sleep to Keep Betting
- Thinking About Betting Constantly
10 Simple Tips for Safe Betting
Responsible gaming keeps betting fun â just follow a few simple guidelines. Here are tips from the hibaji11 team to keep in mind:
- Set a Budget in Advance: Decide in advance how much BDT you'll spend on betting each day or week â and stick to that limit.
- Let go of the expectation to win: Treat betting as entertainment, not income. A win is a bonus; a loss is the cost of entertainment.
- Don't chase your losses: "Chasing losses" is the biggest mistake you can make. If you're on a losing streak, take a break â not a bigger bet.
- Stay Level-Headed: Never bet when you're angry, upset, or under the influence of alcohol. Make decisions with a clear head.
- Respect Your Limits: Set a time limit for each session and keep your session timer running.
- Take Regular Breaks: Don't play non-stop. Take at least a 15-minute break every hour.
- Keep up other hobbies: Keep space in your life for enjoyment beyond betting â family, friends, sports, all of it.
- Set aside your winnings: Withdraw a portion of any big win. Don't bet all your winnings back.
- Know the rules: Make sure you fully understand the rules, odds, and payouts of the games you're betting on.
- Don't Hesitate to Ask for Help: If you feel something is wrong, reach out to support right away. We're always here for you.